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Complaints management

 

The Code of Ethics and Conduct


The Code of Ethics and Conduct identifies the core values that diocesan employees and volunteers must embody in their actions.

Reference document

 

The Diocesan Policy on Safe Environments provides a framework for the diocese's proactive actions on harm prevention and complaint management. 

Resources for safe environments

 

The Safe Environment Coordinator is Chantale Duguay. She can be reached at the following e-mail address: msecur@diocesegatineau.org 
She assists the diocesan and parish teams in implementing the diocesan orientations for safe environments. 

Report sexual abuse of a minor or vulnerable adult 

To report the sexual abuse of a minor or vulnerable adult by a priest or other parish or diocesan worker, contact Ms. Lise Duguay at 819-776-5112 or by e-mail duguayli@videotron.ca

You can consult the diocesan policy for handling such a report, its summary and a flow chart describing the procedure for handling a complaint. 

  • Diocesan policy for handling a complaint 
  • Policy summary 
  • Procedure flow chart

Reporting harassment in the workplace


To report a situation of harassment in the workplace (whether by an employee or volunteer, a member of the diocesan team or a member of a parish team), contact Ms. Jeannette Ndaya Tshibangu at (819) 771-8391 ext. 310 or by e-mail rh@diocesegatineau.org 

You can consult the diocesan policy for handling such reports here:

Report other violations of the code of ethics and conduct 


To report any other breach of the code of ethics and conduct (other than sexual abuse or harassment in the workplace), contact Father Rodhain Kasuba at (819) 771-8391 or by e-mail kasubar@diocesegatineau.org

Archidiocèse de Gatineau
180, boulevard du Mont-Bleu,
Gatineau (Québec) J8Z 3J5

info@diocesegatineau.org
Téléphone: 819 771-8391
Télécopieur: 819 778-8969

Contact the diocesan team

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